Update for travel partners · 9 October 2026
Kenya’s travel health insurance is now integrated into new eTA applications. Since 6 October 2026, travellers completing a new application must purchase the Kenyan insurance policy before proceeding to eTA payment.
The policy can also be purchased separately through the eCitizen insurance application portal. This update summarises the changes and practical steps to help travel partners prepare their clients.
New eTA applications: The insurance purchase is part of the application process for entry by air, land or water. EAC citizens are exempt.
Clients who already hold an eTA: There is no need to reapply. Insurance can be purchased separately through the eCitizen insurance application portal.
Cost for planning: Live purchase tests indicate a USD 44 premium, with payment and transaction fees bringing the total to approximately USD 52 per traveller. An official tariff has not yet been published, so use this figure for planning rather than as a confirmed quotation.
Existing travel insurance: Cover purchased elsewhere cannot currently be uploaded. The Kenyan policy sits alongside the traveller’s own travel insurance and does not replace it.
To apply for the Kenyan travel insurance policy separately, use the following link to the eCitizen insurance application portal:
Apply for travel insurance on eCitizen
https://insurance.ecitizen.go.ke/dashboard
The policy is underwritten by Britam Insurance and administered by Minet Kenya, with 24-hour assistance.
The stated total benefit limit is USD 50,000 per person, comprising:
Benefits are subject to the policy terms and individual limits. Pre-existing and chronic conditions are covered in an emergency only. The policy does not provide the full range of protection normally included in comprehensive travel insurance.
Travellers receive a Britam policy document, a Minet welcome pack and an insurance reference number. The eTA itself does not mention the insurance, so clients should retain both their eTA and insurance documents.
Minet 24-hour assistance:
Telephone: +254 719 044 777
Email: [email protected]
Read the detailed guidance, cover summary and frequently asked questions in our update dated 9 October 2026.
These arrangements are still developing. Some details, including pricing, child rates and policy duration, require further official clarification. The full update explains the current position and outstanding questions.
Contact your usual ARP Africa Travel team or email [email protected].
Please refer to the full Kenya Travel Insurance Update for detailed guidance.
